Sometimes, if packages are returned to the original sender, your postal carrier will mark the package as delivered once it reaches the return destination (40 Willow St., Kutztown, PA 19530). If this is the case with your order, please reach out to us at contact@madebyradius.com to confirm your shipping details.
We will always do our best to assist all customers in any way that we can, but once your order leaves our facility the postal carrier is responsible for transit times and delivery issues. We recommend contacting your post office for any lost items.
Oct 8, 2025