Other Questions
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Are all of your products biodegradable?
RADIUS is proud to say that all of our toothbrushes, travel cases, and accessories are biodegradable, even in a landfill. We've added EcoPure® to our products to enhance it's natural decomposition. If you're not able to recycle, you can rest easy knowing that RADIUS products will breakdown in lan... -
Are all of your products manufactured in the U.S.?
Yes, as of April 2025 all of our products are made in the USA! -
Are Radius toothbrushes covered by Medicare?
For the most accurate information, please review the Medicare website or contact your Medicare plan directly. -
Different parts of the world (and different states within countries) have different regulations on the use of BPA in plastics. BPA has been highly studied and scrutinized by many governments since about 2008. France has banned BPA in food packaging. After hundreds of studies, the United States Fo...
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Can you send me samples and coupons?
We only send out product samples to dental offices, veterinary clinics, or other medical practices, not to individual customers. We can gladly add you to our email list to receive notifications of promotions on our website. If you are a retailer interested in carrying our products and receiving s... -
Do you offer a "send back" recycling program?
No, we do not offer a send back recycling program. We believe that using a sustainable manufacturing process and making products out of earth-friendly materials that last longer but can be easily recycled by the user in the end or will decompose in landfill, will benefit the environment more than... -
No, we never have and never will. That's a promise!
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I am a retailer interested in carrying your products.
If you are a retailer interested in carrying RADIUS, please contact us at sales@madebyradius.com. -
Is RADIUS open to contract manufacturing or licensing opportunities?
We really admire and encourage people who want to design and innovate — after all, that’s at the heart of what we do, too. That said, we don’t take on contract manufacturing or licensing opportunities. At RADIUS, we focus on creating and producing our own products in-house on our own machines, so... -
Tracking shows my package was delivered but I did not receive it?
Sometimes, if packages are returned to the original sender, your postal carrier will mark the package as delivered once it reaches the return destination (40 Willow St., Kutztown, PA 19530). If this is the case with your order, please reach out to us at contact@madebyradius.com to confirm your sh... -
Upon placing my order on your website, i was unable to find a place to enter the discount code.
You will see the field to enter the discount code after you click on 'CHECK OUT'. If you need assistance redeeming a discount please reach out to customer service at contact@madebyradius.com. -
RADIUS Rewards is our way of thanking you for buying RADIUS! Every time you place an order on madebyradius.com you earn points that can be redeemed on future orders. Learn more on our Rewards page here.
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What are the free perks we get when placing an order?
First time customers receive 20% off in their email inbox. For all orders over $30.00, you receive free shipping. Auto-shipments are discounted at 10% off. -
Our outlet store and customer service is open Monday - Friday 8:30am to 12pm EST. We are closed on weekends and all major holidays.
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What is EcoPure and how does it break down your toothbrushes in the landfill?
Our toothbrush handles include EcoPure®, an organic additive that helps the material break down much faster in landfills compared to regular plastic. Microbes are able to digest the material and convert it into natural elements like water, CO₂, and organic matter over time. It’s a much safer end-...